The Problem
Internal users needed one tool to manage templates, contacts, and scheduled email sends without touching cloud consoles or deployment plumbing. The harder requirement was continuity: the system had to survive handoff and still be operable by the next person.
The Delivery
I built the workflow around the failure modes that mattered in practice:
Cloudflaretakeover and offboarding docs so ownership could move cleanly.- Tracking diagnostics and quick tunnel fallback to verify delivery paths before issues reached users.
- CSV/Excel cleanup, timezone handling, and single-file packaging so the tool stayed usable on ordinary office machines.
What It Demonstrates
This project shows that I care about operational resilience as much as feature delivery. I can take a messy internal workflow, make it deterministic, and document it so another person can continue from where I left off.